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VoIP and Unified Communications Services

Experience Seamless Communication with FTI Services’ VoIP and Unified Communications Solutions
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Our Clients

Our Trusted Clients

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Boost Collaboration with Our Powerful Communication Solution

Effortlessly Connect People, Applications, and Systems for Seamless Communication

Why choose FTI Services for VoIP & unified communications services?

  • Consolidate your voice, video, chat, and other communications into one integrated system.
  • Receive hands-on support from certified experts who help with everything from configuration to cabling.
  • Save yourself from the sales pitches and rely on the experts to identify cost-effective, proven solutions.
  • Get dedicated 24/7 support that ensures your communication systems are always up and running.
  • Ensure confidential business communications remain private with encrypted VoIP and unified communications.

Request a Quote for our VoIP and Unified Communications Services

Testimonials

Trusted for VoIP and Unified Communications

My interaction with Tom was very pleasant. Thank you to the people that works for your company. Every time I have called your business for help, the employees that I had the initial contact over the phone were very polite and helpful. Then, when I got transferred to talk to a technician, each of them (like Tom) were very knowledgeable and courteous.
It's wonderful to have assistance from FTI. Thank you for all you did to help me
Calvin was very courteous, respectful and patient. So grateful for Calvin knowing how to quickly restore a file that was lost while another team member was merging data. Thanks so much Calvin!
Justin is always a joy to speak with. He is kind, patient, and professional. Thank you for the exception help resolving the server issues on a Saturday afternoon!
Juan was so nice, very helpful, able to resolve my issue quickly & followed up with me the following day to make sure I didn't have any more problems. Superb Service!
He went above and beyond to try to find a solution for zoom to automatically populate in a new scheduled meeting. Unfortunately, there wasn't anything to be done about it but I appreciate his willingness to exhaust all available options. After switching my account (not what I even originally called in to do but still had to get done) he walked me through solutions to my other questions. He was thorough with his answers and easy to talk to
Kyle and Justin have always been a great help to me and DAC as an organization. Thank you so much for all your support!!! Always very professional, courteous, knowledgeable, and effective. You have been a great support.
Jessica got to the root of the problem with the echo on my phone and addressed it professionally and quickly! I'm very grateful to be able to use my five9 phone system now without that terrible echo! Thank you again Jessica! Quick and professional!!
He was very professional and personable. Technician stated he would call me later in the evening to ensure the work he had done earlier in the day had fixed the issue. When he called at 6:30 on the dot, I was able to confirm he had fixed the issue.
Latisha was very helpful and very pleasant to speak with. She helped me resolve my issue in minutes. Very professional. :) Thank you, Latisha! So far, the service I receive is excellent.
Latisha was very helpful. I usually email FTI if I have an issue but this time, I called very early in the morning as I need Sage to be able to do my tasks and I got Leticia on the phone and she helped me resolved my issue. Thank you. Latisha was very helpful. I usually email FTI if I have an issue but this time, I called very early in the morning as I need Sage to be able to do my tasks and I got Latisha on the phone and she helped me resolved my issue. Thank you.
FTI Services CMMC Cyber Security Compliance services help our firm achieve CMMC Level 2.
With that in hand our firm has been able to go after and win new DoD business
FTI Services came on board to help post Cyber Attack when our previous MSSP was unable to recover our systems. FTI Services not only recovered our data they secured our network and we have not had a any issues since they started protecting our network.
FTI Services Cyber Security Services allow us to implement services that we thought were only available to much larger firms. They provide world class protection competitively
Our Numbers

Proven Partnership, Delivering Results

38+
Years of providing technology services across sectors
94%
First call resolution rate if you have any IT issues
98%
Average satisfaction rating throughout over 300 unique clients

Revolutionize Communication with VoIP & Unified Solutions

Streamline Communication with Integrated Softphone Solutions</p p>Elevate your communication experience with seamless integration of voice calls into your business software. Say goodbye to the hassle of switching between platforms during client interactions.</p p>Improve productivity and customer satisfaction by accessing all essential information directly during calls, maximizing efficiency and delivering exceptional service.

Certifications of Excellence for our IT Services

VoIP and Unified Communications Services

Boost Productivity with Unified Communications

Consolidate your business communication tools with FTI Services’ unified communications services. Enjoy the benefits of a seamlessly integrated system, eliminating the need for managing multiple platforms. Our streamlined approach enhances efficiency, productivity, and enables effortless collaboration across voice, video, chat, and other communication channels. Experience the peace of mind that comes with reliable communication services by contacting us today.

Scale Your Business with Flexible Communication Solutions

Our scalable VoIP and unified communication solutions adapt to your business’s evolving needs as you grow together with us. With our flexible approach, we can easily accommodate capacity increases, feature upgrades, and optimization of your communication infrastructure. Count on our unwavering support and resources to align your communication capabilities with the ongoing growth of your business.

VoIP & Unified Solutions
VoIP and Unified Communications Services

Maximize Investments, Minimize Costs

Discover how switching from a traditional landline to a hosted VoIP system can drastically reduce your business phone system expenses. You could save up to $2,500 per month for every 10 users. At FTI Services, our VoIP phone system is designed to simplify your workflow. With a user-friendly web-based interface, you can effortlessly manage settings, add or remove users, and access call logs and analytics.</p p>Leave the system updates and maintenance to us, allowing you to concentrate on your core business operations. Our team is committed to providing reliable support, ensuring your communication system runs seamlessly.

FAQ

FAQs

What is FTI Services' role in office communication systems?

FTI Services serves as a provider of VoIP and Unified Communications Services, offering expert solutions for office communication systems. Our team specializes in setting up, managing, and supporting these technologies, ensuring optimized performance for your business. With our 24/7 support, you can rely on us to maintain seamless connectivity and provide assistance whenever needed.

How does FTI Services enhance internal collaboration within companies?

FTI Services enhances internal collaboration within companies through the implementation of VoIP and Unified Communications Solutions. Our utilization of presence technology enables team members to easily identify availability for meetings and tasks, optimizing productivity. Additionally, our video conferencing enhancements foster seamless team collaboration, regardless of geographical distances. With our tailored solutions, we strive to promote efficient and effective communication within your organization.

Can FTI Services customize their solutions to fit my business needs?

Yes, FTI Services provides customizable VoIP and Unified Communications Solutions to meet your unique business requirements. We offer scalable solutions that can be tailored to integrate phone recordings with your CRM software or accommodate easy updates and expansions. Our flexible support services are designed to align with your specific needs, ensuring you only pay for the services that are essential to your business success.

What kind of support and training does FTI Services provide?

FTI Services offers extensive support and training to optimize the use of your VoIP and Unified Communications Solutions. Our goal is to minimize recurring issues and empower your team with the necessary tools to maximize the potential of your communication systems. We provide comprehensive training to ensure a seamless transition to your new setup. Our dedicated teams are available to address any inquiries and offer guidance, ensuring you and your team extract the greatest value from your communication system.

How can FTI Services help my business reduce expenses?

FTI Services is dedicated to helping your business reduce expenses by eliminating communication inefficiencies. We provide personalized support packages designed to meet your specific needs, ensuring you only pay for the services you require, resulting in immediate cost savings. Additionally, our experienced team will assist you in identifying cost-effective VoIP and Unified Communications Systems that deliver the utility and value you expect, further optimizing your expenses.

Crystal Clear Communication for Your Entire Team

Supercharge Your Business Today!

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