Supercharge Productivity, Drive Profitability
Our Trusted Clientele
Streamline IT Operations for Single and Multi-Location Businesses
Why choose FTI Services for retail IT services?</p ul li>Minimize cost and administrative overheads when you work with one, award-winning partner for all your IT needs.</li li>Get IT headaches solved fast with our 24/7 helpdesk, answering the majority of calls with live agents.</li li>Protect your systems from theft and breaches with our industry-recognized cyber security services.</li li>Save on IT payroll with both co-managed and full-service IT support with zero long-term contracts.</li li>Leverage our several tech certifications and counting—get the IT expertise your business needs.</li /ul>
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Unlock Real Value: Retail IT Services that Drive Results
Complete IT Solutions for Your Business
Transform IT Chaos into Harmonious Retail Operations with Managed Services that Boost Productivity.
Fortify Your Digital Empire with Unparalleled Protection from Ransomware, Malware, and Phishing Attacks.
24/7 Lifeline for IT Emergencies: Real-Time Support, First-Call Resolutions, and Expert Assistance from Live Agents.
Empower Your Business with Savvy IT Consulting: Strategic Guidance and Insightful Recommendations for Small Retailers and Multi-Location Businesses.
Optimize Efficiency and Cost-effectiveness with Cutting-Edge Cloud Solutions: Seamless Migration, Proactive Monitoring, and Expert Management by IT Specialists.
Mitigate Regulatory Risks with our Expert Compliance Support: Assisting with PCI DSS, HIPAA, and Vital Security Requirements.
Ensure Data Security and Rapid Recovery with Our Robust Backup & Disaster Recovery Solutions, Anytime, Anywhere.
Stay Ahead of IT Disruptions with Proactive Network Monitoring and Support, Preventing Issues Before They Impact Your Business.
Unlock Competitive Prices and Favorable Terms for IT Procurement, Saving Your Business from Paying Retail Prices.
Boost Efficiency, Slash Expenses
Partner with a full-service managed IT services provider to streamline your operations and reduce administrative overheads. Our expert team will not only monitor and support your IT infrastructure but also leverage cutting-edge technology and software to enhance productivity across your teams.
Experience the benefits of lower IT costs, improved network stability, reduced time spent on IT issues, and comprehensive visibility into your IT spending. By working with a single partner for all your IT needs, you can enjoy a seamless and efficient experience.
Flexible Support, Wherever You Are
Rest easy knowing that your IT systems are under the round-the-clock watch of one of the most trusted IT companies. Our team diligently monitors and manages your IT infrastructure, ensuring optimal performance and security.
Experience seamless resolution of IT issues, regardless of location or time, as our dedicated team can address and resolve them remotely. For critical issues, our certified professionals are equipped to provide immediate assistance and resolution.
Benefit from the responsiveness of an in-house IT team when you partner with one of the top managed services providers in the industry.
Round-the-Clock Human IT Support, No Bots
Imagine having a dedicated IT squad at your disposal, available 24/7 to tackle any tech challenges that arise. Bid farewell to impersonal automated responses and frustrating wait times. With our high live call answer rate, we are the solution to your IT troubles.
Your agents can also access our support team through their mobile devices. This ensures that if they encounter an urgent IT issue while out in the field, they can easily reach out to us for immediate assistance.
Experience real people offering real solutions – that’s our promise to keep your real estate business agile and thriving.
Authentic Customer-Centric Support
When it comes to Service Level Objectives (SLOs), we go above and beyond. While other managed services providers simply meet their minimum obligations, we consistently exceed your expectations.
Exceptional service is ingrained in our team’s core values, and we proudly display a live customer satisfaction counter on our website. This commitment ensures that you receive personalized service from real individuals who genuinely understand your business.
Partner with an award-winning IT service provider that maintains an impressive 90% customer satisfaction rating.
Retail IT Service FAQs
What types of retail IT services does FTI Services provide?
FTI Services specializes in providing top-notch IT services tailored specifically for the retail industry. Our comprehensive range of services includes seamless integration of point-of-sale systems, inventory management software, customer relationship management (CRM) tools, robust network setup and security measures, and reliable data backup and recovery solutions.
We recognize that each retail business has its own unique requirements, and our dedicated team is committed to delivering customized solutions that optimize operations and elevate the overall shopping experience for your customers.
How quickly can FTI Services respond to a service request or technical issue?
At FTI Services, we prioritize swift response times to address any service requests or technical issues promptly. Our dedicated support team is available 24/7, ensuring that you receive timely assistance when you need it most.
For urgent matters, we strive to respond within an hour of receiving your request. Our primary objective is to minimize any potential downtime and ensure uninterrupted operations for your retail business.
Can FTI Services assist with the integration of different retail software and systems?
At FTI Services, we specialize in seamlessly integrating diverse retail software and systems. Our team possesses extensive expertise in connecting point-of-sale systems with inventory management software, establishing smooth data flow across multiple platforms, and integrating payment processing solutions.
With our tailored approach, we guarantee that all your systems work harmoniously together, enhancing efficiency and optimizing your overall business processes.
Does FTI Services offer training and support for staff members?
At FTI Services, we are dedicated to offering comprehensive training programs and continuous support for all our implemented IT solutions within the retail industry. Our objective is to empower your staff with the necessary knowledge and skills to maximize the potential of the technology at their disposal.
Whether you prefer in-person or remote training, we provide flexible options that cater to your specific needs. Our team is always available to offer additional assistance and address any queries that your staff may have throughout their IT journey.
This adaptability allows you to align your IT support with your evolving requirements, whether it's expanding your offerings, entering new markets, or managing seasonal fluctuations.
How does FTI Services ensure the security of retail IT systems?
At FTI Services, we place a paramount emphasis on the security of retail IT systems. To safeguard your valuable data, we employ a multi-layered approach that incorporates cutting-edge security measures such as firewalls, encryption, and secure access controls.
Furthermore, we proactively conduct security audits and vulnerability assessments to identify and address potential risks. Our team remains vigilant, staying up-to-date on the latest security trends and threats, to ensure that your retail business is protected from cyber threats at all times.
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