Technical difficulties can drive consumers away from your store. We can help you avoid that situation.
Our Valuable Clients
Why choose FTI Services for retail IT services?
Improve operational efficiency by outsourcing IT management with proactive support and expert guidance tailored to your business needs.
Protect customer data and transactions by securing your retail systems with advanced threat detection and real-time monitoring.
Resolve technical issues quickly by accessing 24/7 expert assistance that will minimize downtime and keep retail operations running smoothly.
Optimize technology investments by leveraging expert insights to align IT strategies with your retail business goals.
Enhance scalability and reduce costs by migrating your retail operations to secure, high-performance cloud infrastructure.
Meet industry regulations by letting our team continuously monitor your retail IT systems for cybersecurity and privacy compliance risks.
Prevent data loss and financial disruption by securing critical retail information with automated backup and rapid recovery solutions.
Maintain seamless operations by letting us detect and resolve emerging network issues before they impact sales, operations, or customer service.
Simplify IT purchasing by selecting cost-effective, high-quality hardware and software that fit your retail business needs.
California-based businesses that hold customer data for marketing, loyalty programs, or analytics must provide opt-outs and ensure secure data handling. Failure to protect customer information—whether through weak encryption, outdated software, or insider leaks—can lead to legal and financial penalties.
This is a big deal. CCPA violations cost up to $2,663 per unintentional violation and $7,988 per intentional violation.
FTI Services helps retail businesses strengthen cybersecurity and integrate IT systems to simplify compliance.
Our services include secure CRM integrations for automated data deletion upon request, encryption to protect sensitive information, and proactive monitoring to detect threats before they escalate.
As a California-based IT provider, we understand the nuances of CCPA compliance. By securing your data and optimizing IT processes, we help your retail business avoid costly violations and maintain customer trust.
Managing IT across multiple retail locations can be challenging. Inconsistent support leads to confusion, inefficiencies, and unresolved technical issues. Without a unified approach, employees may struggle with different processes.
When you work with FTI Services, you get a centralized IT support desk that provides consistent, streamlined assistance across all your locations. We can standardize your IT protocols, so you can be sure that every store follows the same best practices.
Unified best practices can also help your team members independently solve recurring IT issues that affect multiple stores. Once one team knows how to implement our advice, they can share it with others.
Offering public Wi-Fi in your store enhances customer experience and keeps operations running smoothly. Shoppers expect fast, secure internet access to compare products, access digital coupons, and use mobile payment options.
Employees also benefit from a stable network they can use for in-store communication and service tools.
FTI Services can help you set up this connection at your site. Our solutions include network segmentation to keep customer traffic separate from business systems, encryption to protect data, and real-time monitoring to detect potential threats.
Offer the convenience of public Wi-Fi without the usual cybersecurity risks.
Slow websites, downtime, and security risks can hurt online sales. That’s because payment failures, inventory errors, and system crashes frustrate customers, while known cybersecurity risks keep new customers away from your site.
Prevent these challenges by working with FTI Services. Our managed IT services improve eCommerce performance with 24/7 monitoring, cloud optimization, and cybersecurity.
We keep websites fast, protect customer data, and prevent downtime. Strong IT management helps retailers maintain seamless operations and provide a better shopping experience.
We’ll also ensure smooth inventory updates, fast transaction processing, and scalable solutions to handle traffic spikes.
Every store or franchise needs retail IT services that support operations, security, and customer experience. A reliable IT infrastructure is critical for efficiency and security.
Essential services include point-of-sale (POS) system management, network and Wi-Fi support, cybersecurity solutions, inventory and supply chain management, cloud and data backup, and IT helpdesk support.
Additionally, digital signage, eCommerce integration, and customer relationship management (CRM) systems help enhance engagement and streamline business processes.
Retail businesses must comply with various cybersecurity regulations to protect customer data and financial transactions. Compliance requirements depend on your business operations, customer locations, and data types handled.
Key requirements include the following.
Look for a retail IT services provider with experience in point-of-sale (POS) systems, network security, inventory management, and customer data protection.
They should offer 24/7 support, scalable solutions, and proactive monitoring to prevent downtime. Strong integration capabilities with eCommerce and payment platforms are essential.
Ensure they provide compliance support for industry regulations and have a proven track record of supporting retailers with reliable, cost-effective technology solutions.
Using different IT systems for individual stores and the franchise head office can create inefficiencies, data silos, and security risks. A unified system streamlines operations, centralizes data management, and improves security.
However, some store-specific tools may be necessary for localized needs. A hybrid approach with integration between store-level and corporate systems ensures consistency while allowing flexibility where needed.
FTI Services strengthens your click-and-collect operations by integrating your order management systems, so you can improve real-time inventory tracking.
We optimize network performance to prevent delays, protect customer data from threats, and provide fast IT support to resolve issues before they disrupt service.
Our solutions help you fulfill orders accurately, reduce wait times, and create a reliable pickup experience that keeps customers returning.
Discover your business’s true potential by eliminating inefficiencies caused by poor IT management.
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