Pharma & MedTech IT Services

Accelerate each new product’s go-to-market by optimizing your IT infrastructure for rapid scaling and regulatory compliance.
Our Clients

Our Valued Clients

Protect Your Valuable Assets With Pharma & MedTech IT Services

Allow us to encrypt your protected data while ensuring all of your researchers and technicians can access the information they need.

Why choose FTI Services for pharma & MedTech IT services?

  • Increase cybersecurity resilience with 24/7 managed detection, response, and continuous risk assessment.
  • Simplify GxP compliance by using validated cloud hosting that meets global regulatory requirements.
  • Strengthen HIPAA and CFR Part 11 compliance by deploying advanced security frameworks and controls.
  • Reduce IT system downtime through proactive system monitoring, automated alerts, and rapid incident response.
  • Streamline clinical trial data management by leveraging a scalable, high-performance cloud infrastructure for secure data storage.

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Testimonials

Clients Who Trust Our Pharma & MedTech IT Services

Our Numbers

How We Deliver Value Through Our Pharma & MedTech IT Services

38+
Years serving organizations across industries
94%
First call resolution rate from 24/7 IT support technicians
98%
Average satisfaction rating across 300+ clients and 7,500+ end-users

Our Tailored Pharma & MedTech IT Services

Compliance Auditing

Identify and address compliance risks by allowing us to conduct thorough audits that prevent penalties and minimize operational disruptions.

Managed IT Services

Boost your operational efficiency by relying on managed IT services tailored for pharma and MedTech workflows and designed to streamline critical tasks.

IT Support

Resolve technical issues quickly by partnering with our dedicated IT support team who can handle complex challenges without delays.

System Performance Audits

Enhance your operational stability by letting us perform thorough system performance audits that cover your whole IT environment.

IT Network Monitoring

Improve your data integrity by trusting us to monitor your IT network in real time so we can spot and stop emerging issues that could compromise it.

Cloud Solutions

Expand your research and development capacity by moving core systems to cloud solutions that can securely optimize collaboration.

Cybersecurity

Protect sensitive data by implementing multi-layered security measures that defend against cyber threats and uphold compliance with industry standards.

IT Consulting

Accelerate your organizational growth by working alongside our IT consultants to address technology gaps and shape efficient strategies.

Data Backup & Disaster Recovery

Prevent data loss by deploying reliable backup and recovery solutions that ensure business continuity and secure critical information.

Certifications of Excellence for our IT Services

Pharma and Med Tech IT

Simplify FDA Validation & Strengthen Cybersecurity

FDA validation is a complex process, and missing documentation or compliance gaps can delay approval. Additionally, as of October 2023, the FDA now rejects premarket submissions for network-connected medical devices that fail to meet cybersecurity requirements.

FTI Services can help you simplify the FDA validation process by automating IT documentation, audit trails, and compliance reporting. Our solutions help you maintain accurate records with less manual effort.

We also provide cybersecurity recommendations to help you protect network-connected medical devices from evolving threats. Strong compliance and security are essential for product approval and patient safety.

Optimize Pharmaceutical Supply Chains Through Digital Transformation

Pharmaceutical companies that digitize their supply chains can achieve 3.2% annual EBIT growth and 2.3 percentage points in revenue growth. That’s because a digital approach enhances accuracy, speed, and overall supply chain performance.

FTI Services can implement advanced IT solutions that streamline supply chain management. Our services include cloud-based inventory tracking, real-time data analytics, and automation tools that improve forecasting and logistics.

With secure, scalable infrastructure, we help pharmaceutical companies enhance efficiency while maintaining regulatory compliance.

A smarter supply chain means faster response times, reduced costs, and improved decision-making. Your business gains the technology you need to stay competitive and maximize profitability.

Pharma/Med Tech IT
Pharma & Med Tech IT Services

Experience Seamless Data Exchange For Research Efficiency

Fragmented IT systems slow down research by creating data silos and inefficiencies. When platforms cannot communicate effectively, collaboration suffers, and critical insights could be missed by those who need them.

FTI Services improves IT system interoperability by enabling seamless, secure data exchange across research platforms.

Our solutions integrate diverse systems, standardize data formats, and ensure real-time accessibility without compromising security. With advanced encryption and compliance-driven frameworks, we can help research teams collaborate efficiently.

A connected research environment accelerates discovery and enhances productivity.

Strengthen Vendor Risk Management

Pharmaceutical and medical technology companies rely on third-party vendors for critical operations. However, unmanaged vendor risks can lead to security breaches, compliance violations, and supply chain disruptions.

FTI Services can enhance vendor risk management with automated third-party monitoring and real-time security assessments. Our solutions provide continuous oversight and flag potential risks before they become major threats.

By integrating advanced security frameworks, we will also help you maintain compliance and protect your business from external vulnerabilities.

IT Services for Pharma and Med Tech
FAQ

FAQs About Pharma & MedTech IT Services

Do you offer IT services to life sciences other than pharma & MedTech?

Alongside pharmaceutical and medical technology companies, FTI Services can help businesses in other life sciences.

  • Healthcare providers with secure infrastructure, compliance support, and managed IT services.
  • Biotechnology firms with data management, cloud solutions, and cybersecurity for research environments.
  • Clinical research organizations (CROs) with IT support for trial data security and collaboration.
  • Agricultural biotech with scalable IT solutions for research and regulatory compliance.
  • Environmental science labs with secure data storage and networking for research continuity.

If you don't see your industry on this list, you're still welcome to contact us or explore our other IT services by industry.

How can your pharma & MedTech IT services help optimize electronic lab notebooks (ELNs)?

FTI Services can optimize electronic lab notebooks (ELNs) by enhancing data security, integration, and accessibility.

We streamline ELN workflows through cloud-based solutions, automated data capture, and seamless interoperability with laboratory instruments and enterprise systems.

Our approach improves collaboration, regulatory compliance, and real-time data analysis. All of this will help your research teams accelerate discoveries while maintaining data integrity and audit readiness.

What IT infrastructure is needed for secure pharma data collaboration?

Secure pharmaceutical data collaboration relies on encryption, access controls, and real-time monitoring to protect sensitive information.

  • Cloud storage with end-to-end encryption keeps data safe during transfers and storage.
  • Multi-factor authentication (MFA) prevents unauthorized access by requiring multiple credentials.
  • Role-based access controls (RBAC) ensure that only approved users can view or edit data.
  • Network segmentation limits exposure in case of a security incident.
  • Continuous monitoring and threat detection help identify risks before they cause damage.

These tools work together to keep pharmaceutical data secure and compliant.

Which IT solutions can support the remote monitoring of medical devices?

IT solutions that support the remote monitoring of medical devices include secure cloud platforms for data storage and analysis, IoT-enabled device management systems, AI-driven predictive analytics, and encrypted telehealth communication tools.

Integration with electronic health records (EHRs) ensures seamless data sharing, while compliance tools assist with HIPAA and other regulatory requirements.

All of these tools must come with strong cybersecurity standards, including endpoint protection and network monitoring.

What are the most important cybersecurity considerations for FDA compliance?

FDA compliance in cybersecurity requires strong access controls, data integrity measures, and risk management frameworks.

Companies must implement encryption, audit trails, and authentication protocols to protect electronic records. Regular vulnerability assessments and adherence to frameworks like NIST and ISO 27001 help mitigate threats.

Incident response planning, supplier security evaluations, and compliance with 21 CFR Part 11 for electronic records and signatures are essential to maintaining regulatory compliance and protecting sensitive data.

Stay Secure & Stay Compliant With Pharma & MedTech IT Services

Bring exciting new innovations to market without compromising cybersecurity or compliance.

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