Municipal Government IT Services

Streamline government operations with IT systems that promote secure and effective collaboration.
Our Clients

Our Valued Clients

Protect Private Data & Streamline Operations Using Our Municipal Government IT Services

Your office holds a lot of personal data. Keep it safe without making it inaccessible to those who need to see it.

Why choose FTI Services to manage your municipal government IT?

  • Easily meet federal and state regulations using the insights gained from our continuous compliance assessments.
  • Reduce IT costs with managed cloud solutions and scalable pricing models.
  • Enhance citizen engagement with secure and accessible ADA-compliant web platforms.
  • Strengthen operational resilience using redundant data backups and geo-redundant storage.
  • Optimize IT network performance with proactive maintenance and real-time monitoring.

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Testimonials

Proof You Can Trust Our Government IT Services

Our Numbers

How We Deliver Municipal Government IT Services

38+
Years serving organizations in diverse industries
94%
First call resolution rate after you contact IT support
98%
Average satisfaction rating across 300+ clients

Featured IT Services For Municipal Governments

Managed IT Services

Streamline your daily processes by letting us handle routine IT tasks with proactive monitoring that keeps municipal systems safe and efficient.

Cybersecurity

Protect critical municipal records by leveraging our advanced threat intelligence to identify and block threats before they cause disruptions.

Network Administration

Optimize your connectivity by letting us design and manage secure network structures that ensure reliable communication among departments.

Remote IT Support

Access timely assistance for your staff by using our 24/7 remote IT support to resolve issues quickly and keep public services running.

Onsite IT Support

Fix critical IT issues by bringing in technicians with hands-on expertise to restore municipal systems and minimize operational delays.

Cloud Services

Enhance your agility by leveraging our scalable cloud services to streamline data access, reduce on-premise hardware costs, and boost collaboration.

IT Consulting

Reduce inefficiencies by optimizing IT investments through strategic plans that ensure municipal resources are allocated effectively and sustainably.

Data Backup & Recovery

Prevent data loss by automating backups on secure offsite storage sites, and ensure municipal records remain protected in case of system failures.

Employee Security Training

Reduce your staff's susceptibility to phishing scams by 66% after you count on our cybersecurity experts for their security awareness training.

Certifications of Excellence for our IT Services

Government IT Services

Keep All Financial Transactions Secure

Municipal governments handle large volumes of financial transactions daily. That means that you need strong security measures to be sure that your sensitive payment data isn’t vulnerable to fraud, breaches, and unauthorized access.

FTI Services is up to the challenge. We also work with banks and accounting firms, so we’re well-versed in what needs to be done to protect financial data.

We provide advanced IT solutions that secure financial transactions with encryption and fraud detection tools. Our systems protect payment data, monitor for suspicious activity, and prevent unauthorized access.

Protect public trust and ensure compliance with financial regulations by working with our team.

Eliminate Blind Spots With Proactive Cybersecurity

Reports indicate that nearly one-third of cities are unable to recognize if their IT systems are under attack. Often, this is the result of a lack of clear and consistent IT practices that could help reveal hidden risks.

Count on FTI Services to apply consistent IT practices to help you eliminate these blind spots.

Our threat detection services provide continuous monitoring to identify and respond to cyber threats before they cause damage. We use advanced security tools, including real-time alerts, behavioral analysis, and intrusion detection systems, to pinpoint suspicious activity.

Cyber threats evolve rapidly, but with the right tools, your municipality can stay protected.

Municipal Government Managed IT Services
Government IT Services

Source Cost-Efficient Government IT Solutions

Cities often struggle to invest in the right technology. Limited budgets and complex infrastructure make it difficult to modernize systems while maintaining security and efficiency.

The good news it that FTI Services can provide expert IT consultants who will help you source cost-effective solutions that modernize and secure your city’s IT infrastructure without compromising quality.

We deliver essential technology services tailored to your needs, so you can optimize resources while strengthening cybersecurity and operational efficiency.

We will also customize your solutions based on your city’s size, employee count, and existing infrastructure. This flexible approach keeps IT improvements within budget, whether you’re managing a small town or a large metropolitan area.

Reliable 24/7 IT Support For Local Government Offices

IT downtime delays services and reduces productivity. Without reliable IT support, technical issues create roadblocks that slow down critical tasks. Plus, a lack of proactive maintenance increases the risk of unexpected outages that may affect both employees and the public.

Give your office 24/7 IT support by choosing FTI Services. We resolve issues quickly with a structured response system based on issue severity. Our specialists will reduce your productivity bottlenecks by optimizing long-term system performance.

An efficient IT infrastructure directly supports public services. By reducing downtime and strengthening reliability, we help your office maintain productivity and serve the community without interruptions.

Government IT Services
FAQ

FAQs About Government IT Services

I'm located outside the US. Can I still use your government IT services?

Our experience is primarily with American municipalities. Therefore, we are the most familiar with the needs and regulations that affect US municipalities.

However, we are willing to take on non-American local government clients. If you need government IT services outside of the US, you may still contact us.

You may just need to educate us on your local regulations so that we can tailor your IT systems accordingly.

What is the best way to store government data securely?

Municipal governments should store data securely by using encrypted cloud storage with strong access controls, multi-factor authentication, and regular security audits.

Implementing data classification policies helps protect sensitive information, while offsite backups and disaster recovery plans minimize data loss risks.

You may also need to comply with:

  • CJIS if you hold criminal justice data.
  • FISMA if your IT system is connected to federal IT systems.
  • CCPA if you're in California.
  • FOIA or open records laws if you manage public data access.
  • PCI DSS if you process credit card payments.

How do city governments set up public Wi-Fi networks?

City governments can set up public Wi-Fi networks by partnering with internet service providers to deploy fiber or wireless infrastructure and install access points in high-traffic areas.

Usually, you would secure funding for this project through public budgets, grants, or private partnerships. Some cities offer free access, while others use ad-supported or tiered service models to sustain operations and maintain connectivity.

Required network management tasks include bandwidth controls, security measures, and content filtering. If you need an extra pair of hands to help with that work, FTI Services can assist.

Why should I outsource local government IT services instead of hiring in-house IT staff?

Outsourcing local government IT services gives your office access to specialized expertise, advanced cybersecurity measures, and 24/7 support without the overhead of hiring and retaining in-house staff.

While you may worry about control or response times, a trusted managed service provider can offer predictable costs, scalability, and compliance-focused solutions tailored to government needs.

This approach allows internal teams to focus on core initiatives while ensuring reliable, secure IT operations.

What are the most common cybersecurity risks municipal governments face?

Municipal governments face significant cybersecurity risks due to limited budgets, outdated infrastructure, and the high value of public data.

Some of the most common threats include the following.

  • Ransomware attacks
  • Phishing scams
  • Insider threats
  • Vulnerability exploitation

FTI Services can help you mitigate all of these threats and more by enforcing strong security policies, offering regular cyber awareness training, and working with you to patch and update outdated IT tools.

Choose Government IT Services That Can Protect Your High-Stakes Data

Tax records, election results, and personal information could all be in your database. Keep that data secure with us.

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