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Santa Monica IT Support

Maximize productivity, and minimize recurring IT issues with qualified Santa Monica IT support specialists
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Trusted Computer and IT Support in Santa Monica

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Prevent IT Problems and Boost Productivity with Expert Santa Monica IT Support

Eliminate IT issues and reclaim your productivity with certified professionals who support over 7,500 end users. 

Why choose FTI Services for IT support in Santa Monica?

  • Resolve 94% of issues on the first call and get your team back to work with managed IT support services
  • Identify and address IT issues rapidly with proactive 24/7 monitoring
  • 1-hour average remote response during business hours means you never have to wait for assistance
  • Take control of your budget with unlimited phone, on-site, remote, and after-hours support
  • Flexible 12-month contracts ensure you receive the value you expect

 

Request a Quote for IT Support Solutions in Santa Monica

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Testimonials

What Our Clients Say About Our IT Support Services in Santa Monica

My interaction with Tom was very pleasant. Thank you to the people that works for your company. Every time I have called your business for help, the employees that I had the initial contact over the phone were very polite and helpful. Then, when I got transferred to talk to a technician, each of them (like Tom) were very knowledgeable and courteous.
It's wonderful to have assistance from FTI. Thank you for all you did to help me
Calvin was very courteous, respectful and patient. So grateful for Calvin knowing how to quickly restore a file that was lost while another team member was merging data. Thanks so much Calvin!
Justin is always a joy to speak with. He is kind, patient, and professional. Thank you for the exception help resolving the server issues on a Saturday afternoon!
Juan was so nice, very helpful, able to resolve my issue quickly & followed up with me the following day to make sure I didn't have any more problems. Superb Service!
He went above and beyond to try to find a solution for zoom to automatically populate in a new scheduled meeting. Unfortunately, there wasn't anything to be done about it but I appreciate his willingness to exhaust all available options. After switching my account (not what I even originally called in to do but still had to get done) he walked me through solutions to my other questions. He was thorough with his answers and easy to talk to
Kyle and Justin have always been a great help to me and DAC as an organization. Thank you so much for all your support!!! Always very professional, courteous, knowledgeable, and effective. You have been a great support.
Jessica got to the root of the problem with the echo on my phone and addressed it professionally and quickly! I'm very grateful to be able to use my five9 phone system now without that terrible echo! Thank you again Jessica! Quick and professional!!
He was very professional and personable. Technician stated he would call me later in the evening to ensure the work he had done earlier in the day had fixed the issue. When he called at 6:30 on the dot, I was able to confirm he had fixed the issue.
Latisha was very helpful and very pleasant to speak with. She helped me resolve my issue in minutes. Very professional. :) Thank you, Latisha! So far, the service I receive is excellent.
Latisha was very helpful. I usually email FTI if I have an issue but this time, I called very early in the morning as I need Sage to be able to do my tasks and I got Leticia on the phone and she helped me resolved my issue. Thank you. Latisha was very helpful. I usually email FTI if I have an issue but this time, I called very early in the morning as I need Sage to be able to do my tasks and I got Latisha on the phone and she helped me resolved my issue. Thank you.
FTI Services CMMC Cyber Security Compliance services help our firm achieve CMMC Level 2.
With that in hand our firm has been able to go after and win new DoD business
FTI Services came on board to help post Cyber Attack when our previous MSSP was unable to recover our systems. FTI Services not only recovered our data they secured our network and we have not had a any issues since they started protecting our network.
FTI Services Cyber Security Services allow us to implement services that we thought were only available to much larger firms. They provide world class protection competitively
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FTI Services

IT Support in Santa Monica, CA

730 Arizona Ave Suite 200 – #5784, Santa Monica, CA 90401
Call Now: (805) 865-7366
Our Numbers

Santa Monica IT Support That Delivers Real Business Results

38+ Years
Providing tech support in Santa Monica
300+
Businesses depend on our team
98%
Customer satisfaction for IT support services

End-to-End Outsourced IT Support in Santa Monica

Certifications of Excellence for our IT Services

Benefits of Expert IT Support in Santa Monica

IT and Computer Support in Santa Monica

IT Support That Fits Your Needs

We recognize that each business has its own IT support needs. Flexible contracts let you customize IT support to your exact needs.

Our IT support in Santa Monica delivers a broad range of technical assistance, ready to help with:

  • LAN and WAN networks
  • Setting up VoIP systems
  • Network security solutions
  • Support for forensic and litigation cases
  • Analyzing network performance
  • Managing private, public, and hybrid cloud infrastructures
  • Overseeing data backup and disaster recovery plans
  • Handling server platforms like SharePoint and SQL
  • And much more

Choose the Right NetCARE Tech Support Package

We know how crucial it is to have managed IT support services options. That’s why our NetCARE agreements are designed to give you the flexibility to select the service level that aligns best with your requirements.

Regardless of the NetCARE package you opt for, our team of specialists will deliver quick, effective support to ensure your business operations remain seamless.

Choose the service level that suits your needs. Receive services that scale as your business’s needs grow.

IT Support in Santa Monica CA
FAQ

Frequently Asked Questions About Our Santa Monica IT Support and Services

What can a technical support specialist offer my business?

A technical support specialist directly brings localized, expert technical assistance to your doorstep. Leveraging in-depth knowledge of the latest information technology trends, our specialists provide customized service solutions designed to meet the unique needs of your business.

Whether you're grappling with hardware malfunctions or software glitches, our support professionals ensure minimal downtime, safeguarding your bottom line against the unpredictable nature of technical issues.

Can you explain the project management and real-time support your team provides?

Our team excels in delivering a wide variety of project management services, tailored to streamline your IT operations efficiently.

From the initial planning stages to execution and closure, we offer comprehensive, real-time support to ensure your projects stay on track.

Our support services encompass risk management, resource allocation, and timeline adjustments, providing you with the agility to respond to changes swiftly and maintain project momentum.

How do network services enhance my business’s IT infrastructure?

Network services are pivotal in bolstering your IT infrastructure's performance and reliability. Our local presence enables us to offer rapid, real-time solutions to network challenges, from setup and configuration to ongoing maintenance and security management.

By ensuring high-speed connectivity, robust security measures, and seamless operation, our network solutions empower your business to operate more efficiently, thus enhancing your bottom line.

How do your partnerships with Microsoft and Citrix reflect on the quality of your IT support staff?

Being a Microsoft Gold Certified partner and a Citrix Partner - Silver Solution Advisor underscores our commitment to excellence in IT support.

These partnerships mean our support professionals have undergone rigorous training and certification processes, equipping them with the expertise to offer customized service solutions.

This level of certification not only boosts our team's ability to resolve technical issues efficiently but also enhances our capability to tailor our support services to your specific business needs, ultimately impacting your bottom line positively.

Why is customized service important in tech support?

In the dynamic world of information technology, one size seldom fits all. That’s where customized service becomes crucial.

Tailored tech support considers your business's unique needs, infrastructure, and goals, ensuring that solutions are effective but also scalable and sustainable.

Whether addressing specific technical issues, optimizing your network services, or enhancing your project management processes, personalized support ensures that interventions align with your strategic objectives.

This bespoke approach improves efficiency and productivity and significantly impacts your bottom line, making customized service an indispensable asset in your IT support strategy.

You Shouldn't Be WASTING Time on Hold. Get Instant IT Support!

1-hour remote support. 4-hour on-site support. We let nothing get in the way of your productivity

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